Skip to content
Payment Policy
Welcome to Robinson-Fashion! We aim to make your shopping experience smooth and secure. Below is our detailed Payment Policy for your convenience.
Accepted Payment Methods
We accept a variety of payment methods to cater to your needs:
-
Credit/Debit Cards:
- MasterCard
- Visa
- American Express
- UnionPay
All payments are processed in Australian Dollars (AUD).
Payment Security
- Your security is our top priority. All transactions are encrypted using industry-standard SSL (Secure Socket Layer) technology.
- Robinson-Fashion does not store your payment details. We partner with trusted and secure payment processors to safeguard your information.
Payment Confirmation
- Once your payment is successfully processed, you will receive a confirmation email with your order details.
- If you do not receive a confirmation email, check your spam/junk folder or contact us at info@robinson-fashion.com.
Payment Issues
If you encounter any payment issues, try the following:
- Verify your card or account details are correct.
- Ensure sufficient funds are available in your account.
- Confirm with your bank or card issuer that online payments are enabled.
- For UnionPay users, ensure your card is supported for international transactions.
- If the problem persists, contact us at info@robinson-fashion.com or call +61 1800 431 572 for assistance.
Refunds
- Refunds for returned items will be processed to your original payment method.
- Please allow up to 7 days for the refund to reflect in your account after the return has been processed.
Taxes
- All prices displayed on our website include applicable taxes within Australia.
Additional Information
- We do not accept cash on delivery, cheques, or money orders.
- All transactions must be completed online through our secure payment platform.
If you have any further questions about our Payment Policy, feel free to reach out during business hours:
- Phone: +61 1800 431 572
- Email: info@robinson-fashion.com
Thank you for shopping with Robinson-Fashion!